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| A man parked his S500 Maybach and an excavator outside a Mercedes-Benz dealership in Changwon to demand better after-sales service. / Yonhap |
By Lee Han-soo
Police have booked a man for parking his luxury Mercedes-Benz sedan and an excavator in front of the brand's dealership in Changwon and blocking the street in protest at the automaker's alleged poor after-sales service.
"After buying the car on Oct. 14, 2015, various problems occurred repeatedly," the owner of the S500 Maybach told Yonhap News Agency. "The 360-degree camera, airbags and various sensors inside the vehicle did not work."
He argued that he repeatedly went to the dealership to ask for repairs worth over 240 million won ($210,000).
But the dealership said it could not find the source of the problems the man claimed and told him they could not fix them.
"I did not park the excavator and my car from the beginning," the man said. "I had initially installed a placard to notify the locals of the poor after-sales service from the dealership. But the dealership kept denying my car the repairs it needs."
The man was booked after the dealership sued him for obstructing business.
"There was a malfunction in the 360-degree camera on the vehicle, so it was repaired according to company regulation," a dealership employee said. "However, the car owner kept coming back complaining about other defects."
Police handed the man to prosecutors on May 12.
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